Plexicomm Information on COVID-19 (Coronavirus)
Over the past two decades Plexicomm has been committed to supporting our customers, and our region, through all types of weather emergencies including hurricanes, tornadoes, snowstorms, and devastating flooding.
Although the COVID-19 (coronavirus) is a different type of challenge, you can rest assured that Plexicomm is prepared to deal with any issues that might arise during this emergency. And as expected, we are adhering to recommended protocols and following the guidance of the CDC and State and Local Officials.
Our strategies have been carefully reviewed with the entire staff and we are ready to respond seamlessly in the event our office is subject to mandatory closure related to COVID-19.
Plexicomm is reinforcing or adopting the following company precautions:
- Utilization of company communication and collaboration tools to assist with remote office work.
- Staff has been provided with laptop or desktop computers for their homes in order to maintain our high levels of customer support.
- All non-critical travel has been limited or suspended.
- Any staff member exhibiting flu-like symptoms, or comes into close contact with someone experiencing symptoms are directed to stay home.
- Staff members are expected to follow the CDC’s top recommendations for preventing the spread of germs that include COVID-19.
Plexicomm is here to help and we:
- Have reached out to our community leaders, reiterating to them that Plexicomm is ready to assist.
- Have offered to provide internet service free of charge to any community agency in need.
- Where possible, are offering free 60-day service upgrades to residences to help support online education and work-from-home initiatives for students and parents.
- Will waive all late fees that occur between 3/13/2020 and 5/13/2020.
During this event, it is essential that each of us practice simple, preventative measures as recommended by public health authorities. As the COVID-19 situation evolves Plexicomm’s response could evolve as well. In that case, we will quickly communicate any new information.
Locally owned and committed to the region.
Plexicomm, LLC is a locally-owned business based in Binghamton, NY. With your help, we have succeeded in becoming a regional leader in state-of-the-art carrier-class internet technology. Plexicomm is dedicated to continuously improving and expanding our network infrastructure to deliver high speed broadband internet to cities, towns, and rural areas throughout the Southern Tier and beyond. We are committed to providing the critical network infrastructure and services to ensure our region continues to develop and grow as a major technological hub.
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Plexicomm strives to be a leader in technical excellence and customer satisfaction. Join the team and help us deliver the high level of service our customers demand.
Careers at Plexicomm offer:
- Competitive compensation package
- Paid personal and sick days
- Paid company training
- High-tech working environment
- Downtown Binghamton location
- FREE Plexicomm services
We proudly live, work and play in the same communities we serve. This gives us a unique insight into the local infrastructure and the needs of our customers. More contact information...
P.O. Box 2687
Binghamton, NY 13902
Have had Plexicomm for a while now, almost a year. I was on [other provider] and they were killing me with their data caps, and costing me over $120 a month! As soon as I found out Plexicomm was available I switched. And I happily paid the $179 early termination fee to do it! Internet data caps should have been left in the 90's, just like pay by the minute cell phones were.
I live in a remote part of Binghamton that is not served by any of the major internet service providers. After a horrendous experience with [other provider] (satellite internet), I decided to give Plexicomm a shot. Making an appointment was easy and hassle-free. The technician arrived on-time, ran a few tests, and determined that the geography of my area allows for their standard internet service. Installation was quick and effortless. I was up and running in no time.
If you're looking for an alternative to [other provider], look to Plexicomm. Given a 30 day money back guarantee, I decided to give them a try and order their internet service. I had an appointment in less than a week from my call. The technician arrived on time (10 minutes early, even) and within an hour I had internet connectivity.
I signed up with this locally owned company several weeks ago and couldn't be happier with their fast reliable fiber optic internet and stellar customer service for less than 1/3 of what I was paying to [other provider]. For any of you who have become fed up with giving [other provider] way too much money for sub-standard service I strongly suggest giving Plexicomm a look. It was incredibly satisfying to finally cancel my service with [other provider]!
My wife and I finally cut the cord. Feels so good to not pay for overcharged lagging services from [other provider]. Plus we feel better knowing we are going local.
Really excited with my new fiber service! Ben (the installer) was terrific as was everyone I spoke with over the phone! Wish more people knew about you guys... this has been such an improvement over [other provider].
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